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COVID-19-UPDATES

YOUR THERAPIST IS AVAILABLE TO YOU!

In the current uncertainty surrounding COVID-19, we are well aware that you are going through a very difficult and unpredictable time right now. The Team at Psychology Group believe that children, adolescents, families and all clients need our ongoing support during these turbulent times. For many clients, maintaining routines will not only assist with therapy progress and outcomes, but will also support keeping a sense of normality with routines.
Due to the rapid escalation of the COVID-19 pandemic we want to keep you all updated on the additional steps we are undertaking to look after the health and safety of all our team and clients. Be confident that we are doing all we can to ensure a safe environment for everyone at the clinic (see our clinic measures in place below). However we do understand if you feel unsure about attending the clinic to continue your therapy program.
To help you continue therapy without unnecessary disruption, and so enable you to achieve your goals, we can offer various options:
  • Telehealth Bulk-billing (meeting Medicare criteria)
  • Telephone or Video sessions (Skype, Zoom, Face Time)
  • Private sessions (with or without Private health rebate)
  • NDIS, Workcover, DVA telephone or video sessions
  • Home visits
We can also continue to provide therapy for children and adolescents who are now really used to interacting with screens from an early age. For young children the therapist can email through intervention materials and strategies to use at home. It can be very beneficial for parents to learn how they can accomplish therapy goals within their own home, with the toys and materials they already have. Using Skype or FaceTime we can bring therapy into your home electronically and offer a level of flexibility, which is something every busy parent appreciates. Please let one of our admin team know if you would like to use this option in order to achieve your child’s therapy goals.
Check out our team here and our services offered or contact us using the below form.
Our intake service will continue to operate as per normal and our team are here to assist you with all your inquiries so please contact us and we can find the right psychologist suited to your needs. We look forward to continuing to provide you with quality therapy and psychological support.
We welcome the opportunity to discuss any questions you may have. Please contact us today to discuss your needs and how we can assist you and/or your family.

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    Helpful Information


    Clinic Measures

    In light of the recent outbreak of the Coronavirus (COVID-19), we have recently put several additional measures in place so that we can continue to provide a safe environment for you and all of our clients at DS Psychology Group. Please find below our continued action plan, which is reviewed on a regular basis:
    • All clients and team members are required to utilise complimentary hand sanitisers upon entering the practice
    • Increased cleaning and frequent sanitisation of contact surfaces within all areas of the practice. The service time of our contracted cleaners has also increased to ensure thorough cleaning
    • All toys, public water filters, cups, drinking glasses and flasks, and magazines have been removed from consulting rooms and waiting area.
    • All assessment and counselling tools used by clients are sanitised after use
    • If you are experiencing flu-like symptoms, we ask you seek medical attention prior to returning to our practice
    • We have reinforced with our team the importance of monitoring their own health and if they feel unwell or are showing signs of illness they remain at home and consider offering a phone or video counselling appointment instead.
    • We ask everyone to continue to practice good general hygiene, washing hands regularly and following current government directives on social distancing and travel recommendations.
      www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19
    • Our intake service will continue to operate as per normal and our team are here to assist you with all your inquiries so please contact us and we can find the right psychologist suited to your needs.
    • In addition check out our team here and our services offered.